Category: New Feature Announcements

Is sharing my patient list with a marketing company OK under HIPAA?

February 11, 2017

We received this questions via Ask Erik from the head of a Dental Practice (who wished to remain anonymous): “I want to create a Refer-a-Friend program, for a dental practice, that will be managed by a third party marketing agency.  The third party needs only my patient names and address to do an on-going e-mail […]

Am I at HIPAA-risk if a patient replies to my secure email message?

January 31, 2017

Here is a question from “Ask Erik:” Dear Dr. Kangas,  When I write an email to a patient from my LuxSci account, it is encrypted and therefore HIPPA compliant.  When they write me back from their regular email address (it’s often hard to get them to sign up at LuxSci), they are putting [PHI /Medical […]

What is HIPAA-Compliant Cloud Storage?

November 11, 2016

HIPAA-compliant cloud storage complies with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) to ensure the security of healthcare patients’ data stored on remote servers accessed from the internet. HIPAA governs how healthcare providers and their business associates, as defined in the Act, can store, manage, and share personal health information (PHI). If […]

SMS is Broken and Hackers can Read Text Messages. Never use Regular Texting for ePHI.

June 23, 2016

Security firm Positive Technologies has published a report (see their overview of attack on one time passwords and PDF of the SS7 security problems) that explains how attackers can easily attack the protocols underlying the mobile text messaging networks (i.e. the Signaling System 7 or “SS7” protocol).  In their report, they indicate how this makes it easy to […]

Infographic: Texting in healthcare – a not-so-simple exchange

April 18, 2016

Sending text messages between health care providers and patients is incredibly common but it is also generally a violation of HIPAA.  See: To Text of Not To Text.  Texting and healthcare.  This infographic covers when texting occurs and where the risk arises. Texting in healthcare – a not-so-simple exchange