Category: New Feature Announcements

Dangers of Private Domain Registration and WHOIS Masking

January 22, 2014

Any time you register a domain name, you must provide valid contact information for the domain owner. This information is published and made publically available in the “WHOIS” database. Anyone can look there to see who owns the domain and contact the domain owner if necessary. Private Domain Registration is also called WHOIS Masking or […]

HIPAA Compliant Emails Sent From your Web Site: Best Practices

January 7, 2014

You buy a HIPAA compliant web hosting infrastructure.  You configure your web site to send out email messages in the simplest way, e.g. through PHP mail, or some other generic and standard mechanism.  You think you are all set — but you are not. HIPAA compliant web hosting services provide a server infrastructure that allows […]

Who does not support SMTP TLS for Secure Inbound Email Delivery?

November 7, 2013

We are frequently asked who supports TLS  to secure inbound email delivery. This is especially important for customers who need to be HIPAA-compliant, as email transport encryption over TLS is sufficient for HIPAA-compliant communications to end-users, so long as the TLS is configured to be sufficiently strong. While it is possible to tell who supports […]

Why Email is Not Instantaneous — and Not Supposed to Be

October 15, 2013

The common perception is that email messages seem to arrive almost as soon as they are sent. Messages often appear to be delivered “instantaneously.” So, when an email delay occurs, it seems like something must be wrong. Sometimes there is a problem. Sometimes the delay is the result of normal email flow. If the messages […]

Understanding Domain Name Service (DNS)

October 11, 2013

DNS (Domain Name Service) is as fundamental to email and web services as address books and published street addresses and phone numbers are to other types of communications.  Without them, it is difficult to connect with new people and organizations and it is even inconvenient to communicate with your friends and family. In this article, […]